LEMONICA LTD values and protects the personal information and privacy of all its customers. This Privacy Policy explains how we collect, use, and protect your information.
- Scope of Information Collection
When you use our services or make a purchase, we may collect the following information:
Name, contact information, and email address
Shipping address and order information
Payment-related information (processed by third-party payment platforms)
Customer service communication records
- How Information is Used
The information we collect will only be used for the following purposes:
Processing orders and delivery services
Providing customer support and after-sales service
Optimizing product and service experience
Completing legal or compliance requirements
- Information Sharing Principles
We will not sell or illegally share your personal information with third parties, but may share it only in the following circumstances:
Delivery and logistics service providers
Payment processing institutions
As required by laws and regulations
All partners are subject to strict data protection obligations.
- Data Security Protection
We take reasonable technical and management measures to prevent information leakage, loss, or unauthorized access, including data encryption and access control.
- Data Retention Period
Personal information will only be retained for the period necessary to achieve the relevant service purposes, after which it will be securely deleted or anonymized.
- User Rights
Customers may request access to, correction of, or deletion of their personal information in accordance with the law, and may contact us at any time for related actions.
- Policy Updates
This Privacy Policy may be updated based on business or legal requirements, and the updated content will be published in due course.
LEMONICA LTD is committed to processing your information in a transparent and secure manner and protecting your privacy rights.